Shaping an Inclusive and Secure Internet for South Africa.
Building a Better-connected Future.
A Driving Force Representing the South African Internet Industry.
Advocacy & Policy
We are the industry’s trusted, neutral voice to policymakers. We actively shape legislation to protect our members, ensure fair competition and advocate for an open access internet for all.
Consumer Protection
Our Code of Conduct ensures accountability. We protect consumers with free, effective mediation services. The take-down notice process has a 96% success rate in removing unlawful content.
Industry Collaboration
Our members collaborate on common issues, from security to policy, for the greater good of the entire industry.
Innovation & Infrastructure
Through our INX-ZA internet exchange points, we lower communication costs, improve traffic efficiency, and promote competition, building a more robust and affordable internet.
Celebrating 30 years at the forefront of South Africa’s digital evolution, the Internet Service Providers’ Association (ISPA) continues to champion the principles of open access, fair competition, and robust infrastructure that shape our connected world.
From our historic beginnings in 1996 challenging monopolies to pioneering uninterrupted local peering through our internet exchanges, ISPA has consistently driven the country’s internet economy forward.
As we reflect on three decades of industry advocacy and institutional knowledge, our focus remains firmly on the future: accelerating universal, meaningful connectivity for all South Africans and equipping the next generation to navigate the expanding digital horizon.
How We Support You
Our work spans membership support, online safety, public policy, and data insights - all focused on advancing a fair and secure digital environment.
Active Members
Unlawful websites
disabled each year
Consumer complaints
handled annually
What Our Members Say
Trusted by companies across industries, from startups to global enterprises.
Inspires
We're investing in the future of South Africa's tech talent. Our skills development initiatives, bursaries, and training programs are bridging the digital skills gap and empowering the next generation.
ISPA’s Take-down Notice Process
Learn more about ISPA’s Take-down Notice (TDN) process:
