Spam from South African websites

With the introduction of the “Electronic Communications and Transactions Act, 2002″ unsolicted emails now have a legal definition and must meet certain requirements.

Here is the specific text of the Act relevant to spam:

Unsolicited goods, services or communications

45.(1) Any person who sends unsolicited commercial communications to consumers, must provide the consumer

(a) with the option to cancel his or her subscription to the mailing list of that person; and

(b) with the identifying particulars of the source from which that person obtained the consumer’spersonal information, on request of the consumer.

(2) No agreement is concluded where a consumer has failed to respond to an unsolicited communication.

(3) Any person who fails to comply with or contravenes subsection (1) is guilty of an offence and liable, on conviction, to the penalties prescribed in section 89(1).

(4) Any person who sends unsolicited commercial communications to a person who has advised the sender that such communications are unwelcome, is guilty of an offence and liable, on conviction, to the penalties prescribed in section 89(1).

In responding to local spam you might find the following template message most useful in getting results

This template is also located here: http://www.internet.org.za/spam_message.txt

On [insert date here], I received the following message from you:

| Blah, blah, blah

Since this is a commercial message, and since I have not requested to be placed on your mailing list, this message constitutes an unsolicited communication in terms of section 45 of the Electronic Communications and Transactions Act (Act 25 of 2002).

In terms of section 45(4) of this Act, this message serves as notification that I do not wish to receive any further communications from you. Failure to comply with this request constitutes a criminal offense in terms of the ECT Act.

Additionally, I hereby request that you immediately disclose where you obtained my contact details, as per section 45(1) of the ECT Act. Failure to respond to this request also constitutes a criminal offense.

[Optional paragraph:
I note that your original message did not provide me with an option to cancel my subscription to your mailing list, as required by section 45(1) of the Act. This means that you may already have committed an offense in terms of section 45(3) of the Act, and may be subject to prosecution.
]

Should you wish to familiarise yourself with the relevant legislation, or check my facts, a copy of the ECT Act is available on-line via the Government’s web site: http://www.info.gov.za/view/DownloadFileAction?id=68060

Your co-operation in this matter will be appreciated.

Note: The Government of South Africa’s website has been known to change their link structure causing documents to become unavailable at their previous locations. Please verify the link before sending the above message. Please report broken links on this website to queries [at] ispa.org.za

You can also read the following legal opinion on the matter:
Legal View: The Law vs the Scrouge of Spam (Lance Michalson, 2003).

Contact Details

Tel: 010 500 1200 or 087 550 1200
Fax: +27 (0) 87 606 4066
Email: queries [at] ispa.org.za