Questions relating to the INX policy, accounts, membership, eligibility to connect to the INX and other general issues should be addressed to the ISPA secretariat:
Questions relating to the hosting facilities for JINX should be addressed to Internet Solutions:
On-site support numbers for JINX (office hours)
Note that this is the contact details for IS Global Service Center (GSC) that operates on a 24×7 basis. For after-hour support, the GSC can still be contacted.
Also, read the cabling section to guide you on the process if you are currently not an IS customer.
As per ISPA regulations, the cabling in and to the IXenvironment is the responsibility of the host. Please do not arrange for cabling directly to the IX, rather work
through the host.
If the ISPA member is already an IS client, they can work through their account manager or if they are not a customer, they can contact hostingsolutions@is.co.za to initiate the cabling process.
The physical address for JINX is:
Vaults 14 and 16
IDC Beta Hosting Room
2nd Floor, IS Junction
158 Jan Smuts Avenue
Rosebank
Johannesburg
All Martis circuits into JINX should be terminated on node 3426.
The local STM-1 node contact is .
The IP address block for JINX is: 198.32.142.X/24
Questions about the allocation of addresses for the INXes should be addressed to .
The INX host is responsible for the maintenance of the switches at each INX. Requests for switch configuration changes should be sent to
Traffic graphs for JINX are available at http://stats.jinx.net.za.