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Internet Service Providers' Association

Secretariat
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Tel: 27.11.314.7751
Fax: 086.606.4066
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Code of Conduct


Please use the links on the left-hand-side of the page to navigate this section of the ISPA website.

Quick Links:

  1. Read ISPA's Code of Conduct and the associated complaints procedure to familiarise yourself with the complaints process.
  2. Lodge a Code of Conduct complaint against an ISPA member.
  3. Review the following guide:"How to request a Take-down Notice"
    before lodging a request for a Take-Down

Please note:

  • Code of Conduct complaints are allocated a reference as follows: COC.#000
  • Take-down Notices are allocated a reference as follows: TDN.#000

where 000 is an incremental number

If you have any queries regarding ISPA's Code of Conduct, complaints or take-down procedures please contact ISPA.

 

 

ISPA's vision for 2008

ISPA in 2008: Champion of fair play and a vibrant South African Internet

ISPA champions the interests and rights of Internet service providers and other Internet stakeholders. ISPA supports policies and initiatives that promote the development and growth of the Internet in South Africa.

As an effective and credible independent body, ISPA empowers Internet service providers to provide world-class services to their customers and meet the high standards of integrity set out in ISPA's Code of Conduct.

ISPA strives to be a respected example of balanced industry self-regulation and collaboration, in order to achieve a robust, competitive and vibrant Internet industry.


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