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Internet Service Providers' Association

Secretariat
ispa contact address
Tel: 27.11.314.7751
Fax: 086.606.4066
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History of changes


2008-02-21

  • The revised Code of Conduct (v3.1) was formally adopted by ISPA at a General Meeting on 2008-02-21
  • Revised complaints procedure added
  • Revised Take-down procedure added
  • Adjudicators and Appeals Panel page replaces the Complaints panel page
  • LHS navigation menu order updated to group and arrange for better user experience

2007-03-02

  • The revised Code of Conduct (v2.1) was formally adopted by ISPA at a General Meeting on 2007-02-28 - an archived copy is available here.
  • Updated complaints procedure added - an archived copy is available here.
  • Updated Take-down procedure added - an archived copy is available here.
  • Changes to complaints panel page - an archived copy is available here.
  • Changes to practical recommendations

2004-11-26

  • Integrated old code of conduct pages into new ISPA website

2003-06-26

  • Take-down procedure response templates added.
  • Minor changes made to the take-down procedure.
  • Minor changes made to the how to request a take-down page.

2003-06-25

  • Code of Conduct updated.
    • Version 1.1 of the Code is available here.
    • Motivations for the changes are available here.
  • Take-down procedure heavily revised.
    • Version 1.1 of the Take-down procedure is available here.

2003-06-12

  • Appointed take-down notification agents added.
  • Contributors page updated
  • How to request a take-down page added

2003-05-06

  • References page updated

2003-04-08

  • ECT Act links changed to point to the HTML version of the Act on the IOZ web site
  • Logos corrected

2003-04-02

  • Following a decision of ISPA's Management Committee, two points on the Code of Conduct have been consolidated into the current point 5:
    • ISPA members must make the terms and conditions of acceptable use of a service available to customers prior to the commencement of any service agreement and at any time thereafter, on request.
    • ISPA members must have an Acceptable Use Policy (AUP). This policy must be clearly communicated to all customers. have been replaced by one.
  • Take-down notification procedure modified to remove the requirement that the complaint is in the form of an affadavit. An option to submit a complaint via the post was also added.

2003-04-01

  • HTML version of the ECT Act added to the reference page

2003-03-31

  • Code of conduct logo added to all pages.
  • Added a PROATIA manual point to the practical recommendations page.
  • Various hyperlinks edited/added to several pages.
  • Copies of several chapters of the ECT Act uploaded.

2003-03-25

  • Page added listing sites with information on protecting minors.

2003-03-24

  • Practical recommendations updated to reflect the RCIPCI Act, instead of the preceding Bill.

2003-03-10

  • Minor typo corrected in the take-down notification procedure.

2003-03-04

  • Reference page updated.

2002-09-18

  • Formal adoption by ISPA noted on the index page.
  • Extra text added to point 11 of the code: "without written permission from a parent or guardian", as agreed during the ISPA AGM.
  • Some of the full titles of the Acts and Bills mentioned in the practical recommendations updated.
  • History of changes page added.
  • Reference page added.

2002-09-05

  • Documents first uploaded.
 

ISPA's vision for 2008

ISPA in 2008: Champion of fair play and a vibrant South African Internet

ISPA champions the interests and rights of Internet service providers and other Internet stakeholders. ISPA supports policies and initiatives that promote the development and growth of the Internet in South Africa.

As an effective and credible independent body, ISPA empowers Internet service providers to provide world-class services to their customers and meet the high standards of integrity set out in ISPA's Code of Conduct.

ISPA strives to be a respected example of balanced industry self-regulation and collaboration, in order to achieve a robust, competitive and vibrant Internet industry.


Report Internet child pornography to the F&PB's hotline or the SAPS. More info here