Internet Service Providers' Association

Code of Conduct

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Please use the links on the left-hand-side of the page to navigate this section of the ISPA website.

Quick Links:

1. Read ISPA's Code of Conduct and the associated complaints procedure to familiarise yourself with the complaints process.
2. Lodge a Code of Conduct complaint against an ISPA member.
3. Review the following guide:"How to request a Take-down Notice"
   before lodging a request for a Take-Down

Please note:

• Code of Conduct complaints are allocated a reference as follows: COC.#000
• Take-down Notices are allocated a reference as follows: TDN.#000

where 000 is an incremental number

If you have any queries regarding ISPA's Code of Conduct, complaints or take-down procedures please contact ISPA.